What is your cancellation policy?
Cancellation request within the 6 month period will breach contract. You may be subject to potential legal recourse and charged an additional 1.5% late fee for unpaid monthly invoices.
However, we understand that there are circumstances where your business will need to stop our services. The following circumstances may justify a cancellation without penalty, however, will always need upper management approval based on submitted information.
- Court order
- Financial Hardship
Additional details are provided within your service contract. If you wish to submit a request for cancellation, please submit a ticket
or contact your account manager immediately.